Resolved after 2 hours 39 minutes, affecting Data Collection, on April 27, 2022.
This incident has been resolved and no data was lost. Thank you for your patience as we worked through this issue.
Affected components
Data Collection
Update timeline
- investigating Apr 27, 2022, 04:06 PM UTC
We are investigating an issue where new data is delayed for some customers.
- identified Apr 27, 2022, 04:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 27, 2022, 04:57 PM UTC
The system is once again processing data for customers on 30 day retention. You should start to see new data appear in the app.
- resolved Apr 27, 2022, 06:45 PM UTC
This incident has been resolved and no data was lost. Thank you for your patience as we worked through this issue.
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