Resolved after 2 days 4 hours, affecting API, on August 17, 2022.
All features should be back to normal and working reliably. Some customers might see missing data in their dashboard temporarily as we ensure that everything else is working. Access to that data will be restored soon. Thank you for your patience.
Affected components
Update timeline
- monitoring Aug 17, 2022, 09:11 PM UTC
We are investigating an ongoing issue with our database provider causing some features in the app to work unreliably. This includes funnels, filtering throughout the app, and certain dashboard cards. We apologize for the disruption and hope to have everything working smoothly soon.
- monitoring Aug 19, 2022, 05:07 PM UTC
All features should be back to normal and working reliably. Some customers might see missing data in their dashboard temporarily as we ensure that everything else is working. Access to that data will be restored soon. Thank you for your patience.
- resolved Aug 20, 2022, 02:06 AM UTC
This incident has been resolved.
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Amazon Web Services