Lucky Orange incident

Launching heatmaps

Resolved after 30 minutes, affecting Web App, on December 6, 2022.

investigating Dec 06, 2022, 10:49 PM UTC

The ability to render heatmaps is currently stalling for some users. We are looking in to this issue and will update once we have more information.

Started
Dec 06, 2022, 10:49 PM UTC
Resolved
Dec 06, 2022, 11:19 PM UTC
Duration
30m
Detected by Pingoru
Dec 06, 2022, 10:49 PM UTC

Affected components

Web App

Update timeline

  1. investigating Dec 06, 2022, 10:49 PM UTC

    The ability to render heatmaps is currently stalling for some users. We are looking in to this issue and will update once we have more information.

  2. resolved Dec 06, 2022, 11:19 PM UTC

    Heatmaps are again operational and will launch again without issue.

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