Resolved after 1 hour 50 minutes, affecting Web App, on December 6, 2022.
All systems are fully operational and we have put tests in place to catch this issue in case it occurs again in the future.
Affected components
Web App
Update timeline
- investigating Dec 06, 2022, 09:29 PM UTC
We are currently investigating the issue causing customers to not have the ability to login to the Lucky Orange app. We will provide updates as soon as they are available.
- monitoring Dec 06, 2022, 10:47 PM UTC
All log in access has been restored. We are monitoring to make sure no furhter updates are needed.
- resolved Dec 06, 2022, 11:20 PM UTC
All systems are fully operational and we have put tests in place to catch this issue in case it occurs again in the future.
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