Lucky Orange incident

Access to Lucky Orange App

Resolved after 48 minutes, affecting Web App, on January 9, 2023.

resolved Jan 09, 2023, 05:23 PM UTC

All access has been restored. We appreciate your patience and please reach out to support at [email protected] if you continue to have trouble accessing your account.

Started
Jan 09, 2023, 04:35 PM UTC
Resolved
Jan 09, 2023, 05:23 PM UTC
Duration
48m
Detected by Pingoru
Jan 09, 2023, 04:35 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jan 09, 2023, 04:35 PM UTC

    We are currently restarting a few of our services and access to the app may be down momentarily. We will let you know as soon as access has been fully restored.

  2. investigating Jan 09, 2023, 04:51 PM UTC

    The updates are taking a bit longer than expected, we will make sure to update everyone as soon as access is restored. Thanks for your patience.

  3. resolved Jan 09, 2023, 05:23 PM UTC

    All access has been restored. We appreciate your patience and please reach out to support at [email protected] if you continue to have trouble accessing your account.

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