Lucky Orange incident

Real-time, live view, chat presence

Resolved after 1 hour 25 minutes, affecting Realtime + Presence, on January 10, 2023.

resolved Jan 10, 2023, 05:59 PM UTC

The updates have been completed and everything is operating as expected. We will continue to monitor and provide updates, as needed, moving forward.

Started
Jan 10, 2023, 03:04 PM UTC
Resolved
Jan 10, 2023, 04:30 PM UTC
Duration
1h 25m
Detected by Pingoru
Jan 10, 2023, 03:04 PM UTC

Affected components

Realtime + Presence

Update timeline

  1. investigating Jan 10, 2023, 03:04 PM UTC

    We are making some updates to enhance performance of these features. There may be instances over the next few days where connection to the app is inconsistent. We appreciate your patience as we perform these updates.

  2. resolved Jan 10, 2023, 05:59 PM UTC

    The updates have been completed and everything is operating as expected. We will continue to monitor and provide updates, as needed, moving forward.

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