Lucky Orange incident

Account Access

Resolved after 2 hours 51 minutes, affecting Web App, on May 15, 2023.

resolved May 15, 2023, 04:09 PM UTC

We have resolved the latency issues and access to the app should be fully operational.

Started
May 15, 2023, 01:17 PM UTC
Resolved
May 15, 2023, 04:09 PM UTC
Duration
2h 51m
Detected by Pingoru
May 15, 2023, 01:17 PM UTC

Affected components

Web App

Update timeline

  1. identified May 15, 2023, 01:17 PM UTC

    We have identified latency issues with accessing accounts on Lucky Orange. We are working to resolve the issue and will provide updates as we have them.

  2. resolved May 15, 2023, 04:09 PM UTC

    We have resolved the latency issues and access to the app should be fully operational.

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