Lucky Orange incident

Recording Data Delayed

Resolved after 16 hours 8 minutes, affecting Data Collection, on July 15, 2023.

resolved Jul 15, 2023, 11:39 PM UTC

The data is finishing backfilling and is available to review within all accounts.

Started
Jul 15, 2023, 07:30 AM UTC
Resolved
Jul 15, 2023, 11:39 PM UTC
Duration
16h 8m
Detected by Pingoru
Jul 15, 2023, 07:30 AM UTC

Affected components

Data Collection

Update timeline

  1. investigating Jul 15, 2023, 11:57 AM UTC

    We are currently experiencing a delay in new recording data showing within the account. We are working on resolving this issue and will provide an update shortly.

  2. monitoring Jul 15, 2023, 02:20 PM UTC

    An update has been implemented to resolve the issue and data will slowly start to populate back in over the coming hours. We will update this as soon as data collection is caught back up.

  3. resolved Jul 15, 2023, 11:39 PM UTC

    The data is finishing backfilling and is available to review within all accounts.

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