Resolved after 2 hours 20 minutes, affecting Data Collection, on December 21, 2023.
The issue has been resolved. We identified that this did only effect a few accounts and those accounts should now be tracking visitors as normal again. Please reach out to support with any questions.
Affected components
Data Collection
Update timeline
- identified Dec 21, 2023, 01:18 PM UTC
There are some accounts having issues collecting data. We have identified the issue and are working to resolve this right away.
- resolved Dec 21, 2023, 01:51 PM UTC
The issue has been resolved. We identified that this did only effect a few accounts and those accounts should now be tracking visitors as normal again. Please reach out to support with any questions.
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