LucidLink incident

Wasabi service degradation

Critical Resolved View vendor source →

LucidLink experienced a critical incident on August 6, 2024 affecting LucidLink (North America) and LucidLink (Latin America) and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2024, 11:10 AM UTC
Resolved
Aug 06, 2024, 12:39 PM UTC
Duration
1h 29m
Detected by Pingoru
Aug 06, 2024, 11:10 AM UTC

Affected components

LucidLink (North America)LucidLink (Latin America)LucidLink (Asia-Pacific)LucidLink (Europe)

Update timeline

  1. investigating Aug 06, 2024, 11:10 AM UTC

    Customers with Basic filespaces in Wasabi regions are experiencing degraded performance since 11 AM UTC on August 6th. Wasabi is currently investigating the root cause.

  2. monitoring Aug 06, 2024, 11:58 AM UTC

    A fix has been implemented on Wasabi's side and we are monitoring the results.

  3. resolved Aug 06, 2024, 12:39 PM UTC

    This incident has been resolved.