LucidLink is currently experiencing a minor incident affecting LucidLink (Europe), which began 7h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 09:03 AM UTC
Customers with IBM filespaces are experiencing degraded performance since 8:00 AM UTC on the 7th of May, 2026. We are in contact with IBM and will update the status page upon progress.
- identified May 07, 2026, 12:42 PM UTC
We have identified the cause of the degraded performance for filespaces in the ams03 region. IBM has reported a fire at the data center facility serving this region. The facility has been safely evacuated with no injuries reported. IBM is currently working with emergency services to assess the impact on operations. While this is a third-party facility incident, we are monitoring the situation closely.
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