LucidLink incident

Wasabi connectivity issues

Minor Resolved View vendor source →

LucidLink experienced a minor incident on May 7, 2025 affecting LucidLink (North America) and LucidLink (Latin America) and 1 more component, lasting 21h 36m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 06:27 AM UTC
Resolved
May 08, 2025, 04:03 AM UTC
Duration
21h 36m
Detected by Pingoru
May 07, 2025, 06:27 AM UTC

Affected components

LucidLink (North America)LucidLink (Latin America)LucidLink (Asia-Pacific)LucidLink (Europe)

Update timeline

  1. identified May 07, 2025, 06:27 AM UTC

    Customers with Wasabi filespaces are experiencing degraded performance since 4 AM UTC on the 7th of May, 2025. Wasabi confirmed that they are aware of the issue and have taken action to resolve it.

  2. monitoring May 07, 2025, 09:04 AM UTC

    Wasabi reported that the issue has been fixed.

  3. identified May 07, 2025, 02:10 PM UTC

    The issue resurfaced, and Wasabi reopened the investigation as well. The Wasabi incident status updates can be found here: https://status.wasabi.com/incidents/rys7vgvwtlcg

  4. monitoring May 07, 2025, 07:42 PM UTC

    Wasabi implemented a fix and the issue should be resolved. If you experience any issues with your Wasabi account, please reach out to our Support Team. The Wasabi incident status updates can be found here: https://status.wasabi.com/incidents/rys7vgvwtlcg

  5. resolved May 08, 2025, 04:03 AM UTC

    The issue affecting some customers using Wasabi storage has been resolved. If you experience any issues with your Wasabi storage, please reach out to our Support Team.