Resolved after 1 day, affecting Loyverse POS and Loyverse Back Office and 1 more, on July 29, 2023.
A solution has been implemented and we are monitoring the results. Please let us know if your issue has been solved now. We will be waiting for your feedback.
Affected components
Update timeline
- investigating Jul 29, 2023, 03:10 PM UTC
We have received reports of open tickets and receipts synchronization issues on Loyverse POS app. Our team is working to identify the root cause and implement a solution. Please, do not sign out from the Loyverse POS app to prevent potential data loss while issue is under investigation. We really appreciate your understanding and patience.
- monitoring Jul 29, 2023, 06:07 PM UTC
A solution has been implemented and we are monitoring the results. Please let us know if your issue has been solved now. We will be waiting for your feedback.
- resolved Jul 30, 2023, 03:28 PM UTC
The temporary technical issue has been resolved
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