LoyaltyLion incident

Partial API and platform outage

Resolved after 22 minutes, affecting API and Platform and SDK, on November 24, 2023.

investigating Nov 24, 2023, 04:30 PM UTC

We're further increasing capacity to account for additional traffic over the BFCM period

Started
Nov 24, 2023, 04:12 PM UTC
Resolved
Nov 24, 2023, 04:35 PM UTC
Duration
22m
Detected by Pingoru
Nov 24, 2023, 04:12 PM UTC

Affected components

APIPlatform and SDK

Update timeline

  1. investigating Nov 24, 2023, 04:12 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 24, 2023, 04:30 PM UTC

    We're further increasing capacity to account for additional traffic over the BFCM period

  3. resolved Nov 24, 2023, 07:46 PM UTC

    This incident has been resolved.

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