LoyaltyLion incident

Data Processing Delays

Resolved after 16 hours 9 minutes, affecting Merchant account, on December 7, 2023.

identified Dec 07, 2023, 04:53 PM UTC

Our background job processing infrastructure is running behind which is causing delays in events such us email sending, customer search and integrations. We've identified the issue and we're working on it.

Started
Dec 07, 2023, 04:53 PM UTC
Resolved
Dec 08, 2023, 09:03 AM UTC
Duration
16h 9m
Detected by Pingoru
Dec 07, 2023, 04:53 PM UTC

Affected components

Merchant account

Update timeline

  1. identified Dec 07, 2023, 04:53 PM UTC

    Our background job processing infrastructure is running behind which is causing delays in events such us email sending, customer search and integrations. We've identified the issue and we're working on it.

  2. resolved Dec 08, 2023, 09:03 AM UTC

    This incident has been resolved.

Your product runs on more than LoyaltyLion

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →