Resolved after 1 hour 24 minutes, affecting API and Platform and SDK and 1 more, on January 25, 2024.
Our data processing infrastructure is running behind which is causing delays data synchronisation and events such as email sending, customer search and integrations. We've identified the issue and we're working on it.
Affected components
APIPlatform and SDKMerchant account
Update timeline
- identified Jan 25, 2024, 07:06 PM UTC
Our data processing infrastructure is running behind which is causing delays data synchronisation and events such as email sending, customer search and integrations. We've identified the issue and we're working on it.
- resolved Jan 25, 2024, 08:31 PM UTC
We've caught up with the backlog of jobs and our platform is back to normal.
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