Resolved after 34 minutes, affecting API and Platform and SDK, on February 20, 2024.
The situation has been resolved, we're continuing to monitor
Affected components
APIPlatform and SDK
Update timeline
- investigating Feb 20, 2024, 09:15 PM UTC
We're investigating increased API and platform latency. The merchant account is unaffected.
- identified Feb 20, 2024, 09:16 PM UTC
We've taken steps to triage and performance is stabilising.
- monitoring Feb 20, 2024, 09:49 PM UTC
The situation has been resolved, we're continuing to monitor
- resolved Feb 20, 2024, 09:49 PM UTC
This incident has been resolved.
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