LoyaltyLion incident

High response time on API endpoints

Resolved after 1 hour 26 minutes, affecting API, on August 20, 2025.

monitoring Aug 20, 2025, 03:02 PM UTC

A fix has been implemented and we are now monitoring the results.

Started
Aug 20, 2025, 02:08 PM UTC
Resolved
Aug 20, 2025, 03:35 PM UTC
Duration
1h 26m
Detected by Pingoru
Aug 20, 2025, 02:08 PM UTC

Affected components

API

Update timeline

  1. identified Aug 20, 2025, 02:08 PM UTC

    We're currently experiencing elevated response times on our API endpoints. We have identified the issue and should have a fix deployed in the next hour.

  2. monitoring Aug 20, 2025, 03:02 PM UTC

    A fix has been implemented and we are now monitoring the results.

  3. resolved Aug 20, 2025, 03:35 PM UTC

    This incident has been resolved.

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