Reports of connection timeouts affecting users in Egypt

Update timeline

1. investigating Jun 05, 2026, 05:06 PM UTC

   We are currently investigating reports of connection timeouts affecting users in Egypt and nearby regions attempting to access Lovable-hosted previews and custom domains. Users in these areas may experience ERR_CONNECTION_TIMED_OUT or ERR_CONNECTION_REFUSED errors when trying to reach their sites. We have confirmed that access works normally via VPN, and we are actively working to determine the root cause. We will provide updates as soon as we have more information. We apologize for any disruption this may cause.

2. investigating Jun 05, 2026, 09:54 PM UTC

   We are continuing to investigate reports of connection timeouts and more generally the availability of lovable websites in Egypt and will continue to update our customers as we uncover more information.

3. monitoring Jun 06, 2026, 09:20 AM UTC

   Our metrics are showing that traffic originating from Egypt has returned back to normal levels and we are continuing to engage with any customers who are still reporting that their lovable hosted websites are blocked in the region. If you are still unable to connect to lovable apps from within Egypt please reach out to [email protected] "[email protected]": mailto:[email protected] to let us know.

4. investigating Jun 06, 2026, 01:01 PM UTC

   Lovable apps that have custom domains registered are experiencing connectivity issues for users based in Egypt. We are working to identify a potential block by a governing body or ISP and we will update when we have more information.

5. investigating Jun 06, 2026, 01:17 PM UTC

   For customers with websites that have users in Egypt we recommend connecting your custom domain as a proxy which will resolve to an IP address that is not blocked. More information here on how to do this https://docs.lovable.dev/features/custom-domain#advanced-use-a-cdn-or-reverse-proxy

6. identified Jun 06, 2026, 07:52 PM UTC

   We are continuing to work with Egyptian authorities on lifting a suspected block. For customer that have custom domains purchased through lovable please reach out to [email protected] "[email protected]": mailto:[email protected] as we have made some changes to our platform to help proxy these custom domains that avoid the suspected block.

7. monitoring Jun 07, 2026, 11:18 AM UTC

   Thank you for your patience while we sort this out. In the meantime, here are two workarounds depending on your setup: - If you purchased a custom domain through Lovable: Please reach out to [email protected] "[email protected]": mailto:[email protected]. We've made platform changes to proxy these domains around the suspected block, and our team can get you set up. - If you have a custom domain and users in Egypt: We recommend connecting your domain through a proxy, which resolves to an IP address that isn't affected. You can find step-by-step instructions here: https://docs.lovable.dev/features/custom-domain#advanced-use-a-cdn-or-reverse-proxy We'll share another update as soon as we have more news.

8. monitoring Jun 10, 2026, 08:10 AM UTC

   We're seeing recovery in multiple networks in Egypt for IP addresses that were previously identified as blocked. We will continue to monitor to ensure that Lovable hosted websites are available to users based in Egypt. If you are still experiencing problems when accessing Lovable apps from Egypt please reach out to [email protected] "[email protected]": mailto:[email protected]

9. resolved Jun 11, 2026, 07:31 AM UTC

   We have observed widespread recovery to users accessing Lovable-hosted apps in Egypt for the last 48 hours.