Losant incident

Request Failures and Workflow Delays

Resolved after 6 minutes, on June 6, 2024.

resolved Jun 06, 2024, 02:47 PM UTC

Between 5:41 and 5:46am EDT there were delays in processing workflows as well as failures for API requests, Webhook requests, and Experience Endpoint requests. This was due to a critical machine failure that then took longer than expected to automatically fail over. By 5:47am Losant was fully operational, but we are investigating why the automatic failover took longer than expected to kick in.

Started
Jun 06, 2024, 09:41 AM UTC
Resolved
Jun 06, 2024, 09:47 AM UTC
Duration
6m
Detected by Pingoru
Jun 06, 2024, 09:41 AM UTC

Update timeline

  1. resolved Jun 06, 2024, 02:47 PM UTC

    Between 5:41 and 5:46am EDT there were delays in processing workflows as well as failures for API requests, Webhook requests, and Experience Endpoint requests. This was due to a critical machine failure that then took longer than expected to automatically fail over. By 5:47am Losant was fully operational, but we are investigating why the automatic failover took longer than expected to kick in.

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