Loop Returns incident

Ship by Loop - Enable carrier accounts

Minor Resolved View vendor source →

Loop Returns experienced a minor incident on June 29, 2026 affecting Admin Portal and 3rd Party Integrations (Loop), lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 08:42 PM UTC
Resolved
Jun 29, 2026, 10:04 PM UTC
Duration
1h 22m
Detected by Pingoru
Jun 29, 2026, 08:42 PM UTC

Affected components

Admin Portal3rd Party Integrations (Loop)

Update timeline

  1. investigating Jun 29, 2026, 08:42 PM UTC

    Negotiated rate accounts are currently not able to be enabled.

  2. identified Jun 29, 2026, 08:47 PM UTC

    Issue has been identified and we are working on a fix.