Loop Returns experienced a minor incident on June 29, 2026 affecting Returns Portal and 3rd Party Integrations (Loop), lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Returns Portal3rd Party Integrations (Loop)
Update timeline
- investigating Jun 29, 2026, 05:05 PM UTC
Service disruption in generating labels for EU/UK. Return creation not impacted.
- investigating Jun 29, 2026, 06:00 PM UTC
The team is still actively instigating the root cause of the service disruption in generating labels for EU/UK. Return creation is still processing as expected.