Lookback incident

Android app temporarily unavailable

Resolved after 10 hours 13 minutes, affecting Participate for Android, on July 2, 2024.

identified Jul 02, 2024, 10:53 PM UTC

We believe we have resolved the issue and are waiting for the app to be restored to the play store

Started
Jul 02, 2024, 10:52 PM UTC
Resolved
Jul 03, 2024, 09:05 AM UTC
Duration
10h 13m
Detected by Pingoru
Jul 02, 2024, 10:52 PM UTC

Affected components

Participate for Android

Update timeline

  1. investigating Jul 02, 2024, 10:52 PM UTC

    Google has temporarily removed the Participate App from the Android App Store. We are working to resolve the underlying issue and restore the app. While the app is not listed participants who do not already have the app cannot download it, those that have it can continue using it.

  2. identified Jul 02, 2024, 10:53 PM UTC

    We believe we have resolved the issue and are waiting for the app to be restored to the play store

  3. resolved Jul 03, 2024, 09:05 AM UTC

    The Android application has now been restored

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