Lookback incident

New redactions are not being processed

Resolved after 83 days 23 hours, affecting Player, on December 19, 2024.

monitoring Dec 19, 2024, 02:09 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 19, 2024, 11:42 AM UTC
Resolved
Mar 13, 2025, 11:24 AM UTC
Duration
83d 23h
Detected by Pingoru
Dec 19, 2024, 11:42 AM UTC

Affected components

Player

Update timeline

  1. investigating Dec 19, 2024, 11:42 AM UTC

    Redacting parts of a session is currently not possible. While the user interface in the player still lets you flag a part of the session for redaction, the redaction will not be processed at the moment.

  2. monitoring Dec 19, 2024, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2025, 11:24 AM UTC

    This incident has been resolved.

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