Checkmate Global Outage

Update timeline

1. identified Aug 27, 2026, 07:03 PM UTC

   We are currently experiencing a global outage with Checkmate, which is affecting online ordering and third-party orders. Our teams have been notified, and Checkmate is actively investigating the issue. During this time, stores may experience issues receiving or processing online and third-party orders. Please monitor your orders closely and contact Support if you need any assistance. We will provide another update once we receive further information from Checkmate.

2. identified Aug 27, 2026, 07:03 PM UTC

   We are currently experiencing a global outage with Checkmate, which is affecting online ordering and third-party orders. Our teams have been notified, and Checkmate is actively investigating the issue. During this time, stores may experience issues receiving or processing online and third-party orders. Please monitor your orders closely and contact Support if you need any assistance. We will provide another update once we receive further information from Checkmate.

3. resolved Aug 27, 2026, 08:06 PM UTC

   The global Checkmate outage affecting online ordering and third-party orders has been resolved. Online and third-party ordering should now be operating normally. Thank you for your patience while the issue was being investigated and resolved. 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