LOKE is currently experiencing a major incident affecting Back Office and Customer Applications and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
Back OfficeCustomer ApplicationsAPIIntegrationsSupportSupport (United States)
Update timeline
- investigating Jun 24, 2026, 11:51 PM UTC
We are currently experiencing a service disruption that is affecting Vocelli's Pizza iOS users Our Engineering Team is working hard to identify the root cause and implement a solution. This is impacting any customer that are trying to use the app using iOS. We will send an additional update once we have resolved the issue.
- monitoring Jun 25, 2026, 01:23 AM UTC
Our Engineers determined the issue and have now fixed the Vocelli's Pizza app which takes time to load on iOS users. We will still continue to monitor this incident. Thank you for you patience.