LOKE experienced a minor incident on May 7, 2026 affecting Customer Applications and Support (United States), lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 01:28 PM UTC
We are currently investigating an issue affecting multiple store locations where customers are unable to place orders and run into an error saying the store location is not available for ordering.
- investigating May 07, 2026, 01:48 PM UTC
Our engineers are actively working to identify the cause and restore normal functionality as quickly as possible. We appreciate your patience and will continue to share updates as more information becomes available.
- identified May 07, 2026, 02:03 PM UTC
Our engineers have identified the issue and are currently implementing a fix. We expect services to return to normal shortly. Thank you for your patience while we work to resolve this.
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