Lokalise incident

Sign up via Microsoft accounts is temporarily unavailable

Resolved after 21 hours 50 minutes, affecting Lokalise App, on July 17, 2023.

resolved Jul 18, 2023, 11:41 AM UTC

The incident has been resolved. However, we're continuing to look into restoring sign up feature and planning to share more insights in the follow-up postmortem.

Started
Jul 17, 2023, 01:51 PM UTC
Resolved
Jul 18, 2023, 11:41 AM UTC
Duration
21h 50m
Detected by Pingoru
Jul 17, 2023, 01:51 PM UTC

Affected components

Lokalise App

Update timeline

  1. identified Jul 17, 2023, 01:51 PM UTC

    Log-in via Microsoft accounts is temporarily unavailable due to necessary system updates. This doesn't affect API access. You can continue using Lokalise as usual, but please avoid logging out while our team is actively working to restore the feature. Thank you for your patience and understanding.

  2. identified Jul 17, 2023, 03:25 PM UTC

    Log-in via Microsoft accounts is restored, however signing up to new Lokalise teams via this authentication method is not available. Our team continues to look into restoring full functionality of this feature.

  3. monitoring Jul 17, 2023, 07:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 18, 2023, 11:41 AM UTC

    The incident has been resolved. However, we're continuing to look into restoring sign up feature and planning to share more insights in the follow-up postmortem.

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