Login.gov incident

Problems logging in with SAML authentication

Minor Resolved View vendor source →

Login.gov experienced a minor incident on May 28, 2024 affecting Single Sign-On & Identity Proofing (secure.login.gov), lasting 59m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2024, 10:26 PM UTC
Resolved
May 28, 2024, 11:26 PM UTC
Duration
59m
Detected by Pingoru
May 28, 2024, 10:26 PM UTC

Affected components

Single Sign-On & Identity Proofing (secure.login.gov)

Update timeline

  1. identified May 28, 2024, 10:26 PM UTC

    We are seeing an increase in errors logging in using SAML authentication from a small number of partners. We believe the cause is related to a production deploy earlier today. We are reverting the changes and will provide an update as the situation progresses.

  2. monitoring May 28, 2024, 10:44 PM UTC

    A fix has been implemented and deployed to production. Our team will continue to monitor the situation.

  3. resolved May 28, 2024, 11:26 PM UTC

    This incident has been resolved.