Login.gov incident

Login.gov identity verification services unavailable for residents of West Virginia

Notice Resolved View vendor source →

Login.gov experienced a notice incident on April 18, 2024 affecting Single Sign-On & Identity Proofing (secure.login.gov), lasting 10h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2024, 11:40 AM UTC
Resolved
Apr 18, 2024, 10:31 PM UTC
Duration
10h 51m
Detected by Pingoru
Apr 18, 2024, 11:40 AM UTC

Affected components

Single Sign-On & Identity Proofing (secure.login.gov)

Update timeline

  1. monitoring Apr 18, 2024, 11:40 AM UTC

    Identity verification services are currently unavailable for residents of West Virginia due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

  2. resolved Apr 18, 2024, 10:31 PM UTC

    This incident has been resolved.