Login.gov incident

Partial System Outage

Major Resolved View vendor source →

Login.gov experienced a major incident on January 24, 2025 affecting Single Sign-On & Identity Proofing (secure.login.gov), lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 10:17 PM UTC
Resolved
Jan 24, 2025, 11:10 PM UTC
Duration
53m
Detected by Pingoru
Jan 24, 2025, 10:17 PM UTC

Affected components

Single Sign-On & Identity Proofing (secure.login.gov)

Update timeline

  1. monitoring Jan 24, 2025, 10:17 PM UTC

    Between 4:27PM EST and 4:51PM EST, we experienced a degradation in our database that caused an increased error rate for end users. The issue has been resolved.

  2. resolved Jan 24, 2025, 11:10 PM UTC

    This incident has been resolved.