Login.gov experienced a major incident on June 3, 2025 affecting Single Sign-On & Identity Proofing (secure.login.gov), lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Single Sign-On & Identity Proofing (secure.login.gov)
Update timeline
- identified Jun 03, 2025, 09:06 PM UTC
Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.
- monitoring Jun 03, 2025, 09:40 PM UTC
The vendor appears to have recovered. We will continue to monitor the situation.
- resolved Jun 03, 2025, 10:02 PM UTC
This incident has been resolved.