Chelan County PUD fiber break - Eagle Creek and Surrounding area (Leavenworth WA)

Update timeline

1. identified Sep 11, 2026, 11:00 PM UTC

   There has been a fiber optic break up the Eagle Creak area in Leavenworth Washington. This will cause disruptions to all fiber internet, TV and telephone connections. The estimated time to repair the fiber optic cable is 5pm 9/12/26\. If you live in or around that area you will most likely be impacted by that outage..

2. monitoring Sep 12, 2026, 05:17 PM UTC

   We implemented a fix and are currently monitoring the result..

3. resolved Sep 13, 2026, 06:20 PM UTC

   Chelan County PUD has made the repair to the fiber optic line and customers are back online. If you're still having issues please contact Technical Support at 509-888-5700 6am - midnight 7 days a week to help get your service restored.. (RESOLVED) .