Lob experienced a notice incident on September 18, 2023, lasting 18h 37m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 18, 2023, 09:00 PM UTC
We've identified an issue with a dependent cloud provider that is currently causing data delays for our tracking events. A fix is actively being worked on.
- identified Sep 19, 2023, 11:18 AM UTC
The issue with our dependent cloud provider has been resolved and we are now working to ensure all tracking events are up to date.
- resolved Sep 19, 2023, 03:37 PM UTC
All tracking events have been successfully processed and are now up to date.