Lob incident

Rendering delays

Major Resolved View vendor source →

Lob experienced a major incident on April 23, 2026 affecting API and Dashboard and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 05:16 PM UTC
Resolved
Apr 23, 2026, 06:52 PM UTC
Duration
1h 36m
Detected by Pingoru
Apr 23, 2026, 05:16 PM UTC

Affected components

APIDashboardWebhooks

Update timeline

  1. investigating Apr 23, 2026, 05:16 PM UTC

    Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard. We have identified the issue and are actively working on a fix

  2. resolved Apr 23, 2026, 06:52 PM UTC

    Our rendering system is back to being fully operational without any delays. Issue is resolved.