Lob experienced a major incident on September 19, 2023, lasting 5h 51m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 19, 2023, 09:26 PM UTC
We are investigating issues creating Postcards, Letters, Checks and Self-mailers at this time
- monitoring Sep 19, 2023, 10:14 PM UTC
We have fixed the issue and are monitoring the situation
- resolved Sep 20, 2023, 03:18 AM UTC
This incident has been resolved.