Lob experienced a notice incident on October 13, 2023, lasting 3d 18h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 13, 2023, 12:07 AM UTC
We've identified an issue with a dependent cloud provider that is currently causing data delays within our Mail Analytics Dashboard. A fix is actively being worked on.
- investigating Oct 13, 2023, 06:42 PM UTC
We are still actively working with a dependent cloud provider to resolve the data delays within our Mail Analytics Dashboard. A fix is actively being worked on.
- monitoring Oct 13, 2023, 08:19 PM UTC
We were able to implement a fix that brings the data within our Mail Analytics Dashboard up to date. We will continue to monitor this over the next few days.
- resolved Oct 16, 2023, 06:14 PM UTC
All operations have continued to show as normal.