Lob experienced a minor incident on January 19, 2024 affecting API and Dashboard, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
APIDashboard
Update timeline
- identified Jan 19, 2024, 09:14 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue. Some dashboard metrics (e.g. volume and spend) will be somewhat delayed until we can resolve the concern.
- monitoring Jan 20, 2024, 12:23 AM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- resolved Jan 20, 2024, 12:50 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.