Lob incident

Elevated International Verification API Errors

Notice Resolved View vendor source →

Lob experienced a notice incident on February 8, 2024 affecting API, lasting 22h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 01:06 AM UTC
Resolved
Feb 08, 2024, 11:34 PM UTC
Duration
22h 27m
Detected by Pingoru
Feb 08, 2024, 01:06 AM UTC

Affected components

API

Update timeline

  1. investigating Feb 08, 2024, 01:06 AM UTC

    We're experiencing an elevated level of 500 errors on our International Verifications endpoint. We are currently investigating the issue.

  2. monitoring Feb 08, 2024, 07:12 PM UTC

    We've deployed a fix and are monitoring the solution.

  3. resolved Feb 08, 2024, 11:34 PM UTC

    We've resolved the issue and the endpoint is operational.