Lob incident

Lob Print and Mail APIs and Dashboard returning 500s

Notice Resolved View vendor source →

Lob experienced a notice incident on April 12, 2024 affecting API and Dashboard, lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2024, 08:03 PM UTC
Resolved
Apr 13, 2024, 12:33 AM UTC
Duration
4h 30m
Detected by Pingoru
Apr 12, 2024, 08:03 PM UTC

Affected components

APIDashboard

Update timeline

  1. monitoring Apr 12, 2024, 08:03 PM UTC

    Lob Print and Mail API and Dashboard were impacted between 12:23 PT to 12:54 PT. 500s may have been returned during this time

  2. resolved Apr 13, 2024, 12:33 AM UTC

    This incident has been resolved.