Lob incident

Some In Transit Event Webhooks Missing

Notice Resolved View vendor source →

Lob experienced a notice incident on April 23, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2024, 10:21 PM UTC
Resolved
Apr 22, 2024, 09:00 PM UTC
Duration
—
Detected by Pingoru
Apr 23, 2024, 10:21 PM UTC

Update timeline

  1. resolved Apr 23, 2024, 10:21 PM UTC

    We have discovered that some In Transit event webhooks that should have been triggered between April 1st and April 22nd are missing due to an ingestion issue with some In Transit tracking scan events. We have identified the root cause and have put a solution in place to alert us in the unlikely event that this condition is reached again.