LMS365 Outage History

LMS365 is up right now

LMS365 had 27 outages in the last 2 years totaling 412h 15m of downtime — averaging 1.1 incidents per month.

There were 27 LMS365 outages since May 22, 2025 totaling 412h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lms365.com

Notice May 27, 2025

Udemy Integration is not receiving course information from Udemy's servers

Detected by Pingoru
May 27, 2025, 08:04 AM UTC
Resolved
Jun 12, 2025, 12:30 PM UTC
Duration
16d 4h
Affected: Learn365 North EuropeLearn365 United StatesLearn365 JapanLearn365 AustraliaLearn365 CanadaLearn365 United KingdomLearn365 GermanyLearn365 Switzerland
Timeline · 2 updates
  1. investigating May 27, 2025, 08:04 AM UTC

    We are currently experiencing an issue where course information from Udemy is not being received by the Learn365 integration. Our team is actively working with Udemy to investigate and resolve the problem. We understand the importance of this integration and are treating this with high priority. Updates will be provided here as the investigation progresses. Thank you for your patience and understanding.

  2. resolved Jun 12, 2025, 12:30 PM UTC

    We are glad to inform you that, in collaboraton with the Udemy Team, the issue has been solved and the integration between Learn365 and Udemy is working as intended. Thank you for your patience!

Read the full incident report →

Notice May 22, 2025

Learn 365 Admins are not able to download Learner's Certificates

Detected by Pingoru
May 22, 2025, 09:44 AM UTC
Resolved
May 23, 2025, 09:34 AM UTC
Duration
23h 49m
Affected: Learn365 North EuropeLearn365 United StatesLearn365 JapanLearn365 AustraliaLearn365 CanadaLearn365 United KingdomLearn365 GermanyLearn365 Switzerland
Timeline · 3 updates
  1. investigating May 22, 2025, 09:44 AM UTC

    We are currently investigating an issue affecting the ability to download certificates and our team is actively working to identify the root cause. Our engineering team is actively analyzing the situation and working to resolve it as quickly as possible. We will provide updates here as soon as more information becomes available. Thank you for your patience and understanding.

  2. identified May 22, 2025, 02:52 PM UTC

    We would like to inform you that an issue has been identified. The updates for the Japan and Australia regions have already been successfully deployed. Deployment for the remaining regions is scheduled for tomorrow morning. Please rest assured that we are doing our utmost to minimize any inconvenience. We sincerely appreciate your patience, understanding, and ongoing support throughout this process.

  3. resolved May 23, 2025, 09:34 AM UTC

    Root Cause: The download method used a GET request that passed an authentication token and user-specific data as part of the query string. The default server limit for query string length was approximately 2,000 characters. Since the length varied based on user information, some requests exceeded this limit, causing them to fail. Resolution: The server’s query string character limit was increased to accommodate longer requests. This change restored functionality for all affected users. We apologize for the inconvenience this caused and appreciate your patience as we worked to resolve the issue. We remain committed to improving the reliability and resilience of our services.

Read the full incident report →