LMS365 incident

Udemy Integration is not receiving course information from Udemy's servers

LMS365 experienced a notice incident on May 27, 2025 affecting Learn365 North Europe and Learn365 United States and 1 more component, lasting 16d 4h. The incident has been resolved; the full update timeline is below.

Started: May 27, 2025, 08:04 AM UTC
Resolved: Jun 12, 2025, 12:30 PM UTC
Duration: 16d 4h
Detected by Pingoru: May 27, 2025, 08:04 AM UTC

Affected components

Learn365 North EuropeLearn365 United StatesLearn365 JapanLearn365 AustraliaLearn365 CanadaLearn365 United KingdomLearn365 GermanyLearn365 Switzerland

Update timeline

investigating May 27, 2025, 08:04 AM UTC

We are currently experiencing an issue where course information from Udemy is not being received by the Learn365 integration. Our team is actively working with Udemy to investigate and resolve the problem. We understand the importance of this integration and are treating this with high priority. Updates will be provided here as the investigation progresses. Thank you for your patience and understanding.
resolved Jun 12, 2025, 12:30 PM UTC

We are glad to inform you that, in collaboraton with the Udemy Team, the issue has been solved and the integration between Learn365 and Udemy is working as intended. Thank you for your patience!