LMS365 incident

Course pages and flyouts may fail to load for customers without the Skills service

Minor Ongoing View vendor source →

LMS365 is currently experiencing a minor incident affecting Learn365 North Europe and Learn365 United States and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 11:02 AM UTC
Resolved
Ongoing
Duration
● 1h 3m
Detected by Pingoru
May 13, 2026, 11:02 AM UTC

Affected components

Learn365 North EuropeLearn365 United StatesLearn365 JapanLearn365 AustraliaLearn365 CanadaLearn365 United KingdomLearn365 GermanyLearn365 SwitzerlandLearn365 for Microsoft Teams

Update timeline

  1. identified May 13, 2026, 11:02 AM UTC

    We have identified the cause of an issue where course pages and course flyouts may fail to load in the new UI for customers whose subscription plan does not include the Skills service. Our team is currently working on a fix. In the meantime, the old UI is not affected and can be used as a temporary workaround. We will provide an update as soon as the fix is available.

  2. identified May 13, 2026, 11:04 AM UTC

    We are continuing to work on a fix for this issue.