LMS365 incident

Instructor Led Training Sessions loading issues

Minor Resolved View vendor source →

LMS365 experienced a minor incident on November 12, 2025 affecting Learn365 North Europe and Learn365 United States and 1 more component, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 06:02 PM UTC
Resolved
Nov 14, 2025, 09:49 AM UTC
Duration
1d 15h
Detected by Pingoru
Nov 12, 2025, 06:02 PM UTC

Affected components

Learn365 North EuropeLearn365 United StatesLearn365 JapanLearn365 AustraliaLearn365 CanadaLearn365 United KingdomLearn365 GermanyLearn365 SwitzerlandLearn365 Government Community CloudLearn365 Government Community Cloud High

Update timeline

  1. investigating Nov 12, 2025, 06:02 PM UTC

    We are currently investigating an issue with Instructor Led Training sessions having difficulty loading in the Learn365 Admin Center.

  2. identified Nov 12, 2025, 06:17 PM UTC

    The issue has been identified, and a fix is being created.

  3. resolved Nov 14, 2025, 09:49 AM UTC

    Our team has resolved the issue that was causing difficulty loading Instructor Led Training sessions in the Learn365 Admin Center. If you continue to experience issues, please reach out to the Zensai Support Team.