LMS365 incident

Issue Enrolling Users to Courses

Notice Resolved View vendor source →

LMS365 experienced a notice incident on December 8, 2025 affecting Learn365 United States, lasting 8h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 10:26 PM UTC
Resolved
Dec 09, 2025, 06:30 AM UTC
Duration
8h 3m
Detected by Pingoru
Dec 08, 2025, 10:26 PM UTC

Affected components

Learn365 United States

Update timeline

  1. investigating Dec 08, 2025, 10:26 PM UTC

    We are currently investigating an issue with User being enrolled to courses. At this time, individual Users and User Groups are having difficulty being enrolled to courses.

  2. monitoring Dec 09, 2025, 12:38 AM UTC

    Our development team has implemented a fix to address the enrollment issues, and we're now monitoring the system closely to ensure stability and full recovery. We appreciate your patience and will provide further updates as needed.

  3. resolved Dec 09, 2025, 09:09 PM UTC

    The hotfix that was released has resolved the issue and we have observed enrollments completing. If you are observing lingering issues with enrollments after 630am UTC please reach out to our Support Team for additional assistance.