LMS365 experienced a major incident on December 19, 2025 affecting Learn365 Government Community Cloud High, lasting 3d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Learn365 Government Community Cloud High
Update timeline
- investigating Dec 19, 2025, 07:02 PM UTC
We are currently investigating an issue with users not populating within Entra ID groups that have been added to Learn365.
- monitoring Dec 23, 2025, 03:22 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Dec 23, 2025, 05:10 PM UTC
After monitoring the effectiveness of the fix that was released we have seen a full recovery of functionality to users populating within Entra ID Groups.