LMS365 incident

Issues accessing Learn365 for GCCL and GCCH

Major Resolved View vendor source →

LMS365 experienced a major incident on October 28, 2024 affecting Learn365 Government Community Cloud and Learn365 Government Community Cloud High, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 04:17 PM UTC
Resolved
Oct 28, 2024, 05:32 PM UTC
Duration
1h 15m
Detected by Pingoru
Oct 28, 2024, 04:17 PM UTC

Affected components

Learn365 Government Community CloudLearn365 Government Community Cloud High

Update timeline

  1. monitoring Oct 28, 2024, 04:17 PM UTC

    We are currently monitoring a fix for issues related to course creation, course enrollments, and catalog creation in Learn365 for GCCL and GCCH customers.

  2. resolved Oct 28, 2024, 05:32 PM UTC

    This incident has been fully resolved. If you have any further issues, please reach out to the Zensai support team. https://helpcenter.zensai.com/hc/en-us/articles/14197648878237-How-to-contact-Zensai-Product-Support