LMS365 incident

Perform365 & Engage365 admin center poor performance

Notice Resolved View vendor source →

LMS365 experienced a notice incident on May 30, 2025 affecting Perform & Engage 365 Application (legacy Statuspage component) and Perform & Engage 365 Web (legacy Statuspage component), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 03:57 PM UTC
Resolved
May 30, 2025, 04:14 PM UTC
Duration
17m
Detected by Pingoru
May 30, 2025, 03:57 PM UTC

Affected components

Perform & Engage 365 Application (legacy Statuspage component)Perform & Engage 365 Web (legacy Statuspage component)

Update timeline

  1. resolved May 30, 2025, 04:08 PM UTC

    On May 30, 2025, we experienced performance issues with the database servicing pro.weekly10.net. The database was overloaded, leading to long load times and errors for users. To resolve this, we increased the processing power behind the database, resulting in a brief downtime from 3:57 PM GMT to 4:14 PM GMT. The upgrade was completed successfully, and performance improved. We apologize for any inconvenience caused.