P1 - INC0024145 - PERPS issue in Prod and Demo
Timeline · 3 updates
- investigating Apr 30, 2026, 03:59 AM UTC
Please be aware of an ongoing P1 incident affecting PERPS in Demo and Production. This is affecting both revenue and client trading. The issue is being investigated as a priority. More information to follow shortly.
- identified Apr 30, 2026, 05:03 AM UTC
Re this ongoing incident, further to investigation, we have now identified a root cause. An emergency change is being prepared to resolve the issue, and we plan to bring PERPS Demo and Production back up shortly.
- resolved Apr 30, 2026, 07:23 AM UTC
Resolved: Release was pushed to both PERPS Demo and Production and we are back up and running now.